fw66's Privacy Policy

Opening Statement

fw66 places the highest importance on the personal privacy of all players registered and active on its platform. By using our services, you confirm that you have read the terms of this privacy policy and agree to comply with them.

This privacy policy explains what information fw66 collects, why it is collected, how that information is used and stored, and what steps we take to protect your data. This policy applies to everyone using our services from Bangladesh.

What Information Is Collected

fw66 collects various types of information to provide its services. This information is divided into two main categories:

1.1 Information Collected Directly From You

• Full name and date of birth (for age verification — minimum 21 years)
• Valid email address and mobile number
• Payment-related information — bKash, Nagad, Rocket, or Upay account numbers
• National ID card or passport details (for identity verification when required)
• Your preferred language and communication preferences
• Any messages or information sent to our support team via live chat or email

1.2 Automatically Collected Information

• IP address and device identification details
• Browser type and operating system
• Page visit times, session duration, and links clicked
• Games played and for how long, bet amounts, and a brief record of wins and losses
• Information collected through cookies and similar tracking technologies

Purpose of Data Use

Collected information is used only for the following purposes:

• Account Management: Creating, verifying, and keeping your fw66 account secure.
• Service Delivery: Managing deposits, withdrawals, and gaming-related activities.
• Identity Verification: Confirming that users are of age (21 years or older) and preventing fraudulent activity.
• Customer Support: Improving the quality of assistance provided via live chat or email at [email protected].
• Security: Detecting unauthorized access or suspicious transactions.
• Service Improvement: Analyzing user experience to enhance the quality of the platform.
• Legal Obligations: Complying with applicable laws and regulations.

Data Storage & Protection

3.1 Retention Period

Collected information is stored for as long as your account remains active. Even after an account is closed, certain data may be retained for a specified period as required by law. Once no longer needed, data is securely deleted.

3.2 Security Measures

fw66 uses industry-standard technology to protect your information:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted.
• Firewall Protection: Our systems are always protected by advanced firewalls.
• Access Control: Only authorized personnel can access data on a need-to-know basis.
• Regular Audits: Our security measures are tested on a regular basis.

Data Sharing With Third Parties

fw66 never sells your personal information for commercial purposes. However, data may be shared in the following limited cases:

• Payment Processing: Necessary information shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Game Providers: Software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may receive limited data for technical support purposes.
• Legal Obligations: In response to a court order or a valid request from a government authority.
• Fraud Prevention: With security partners to prevent fraud or money laundering.

In each of the above cases, the relevant third party is contractually bound to uphold our privacy standards.

Cookies & Tracking Technology

The fw66 website and app use cookies. Cookies are small data files stored on your device that help improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Remember your preferred language and settings.
• Analytics Cookies: Analyze user behavior to improve the quality of our services.

5.2 Cookie Controls

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause certain parts of the service to not work properly.

User Rights

You have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request that inaccurate or incomplete information be corrected.
• Right to Deletion: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to Restrict Processing: You may request that your information not be used for specific purposes.
• Right to Object: You may object to your information being used for marketing or analytics.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

Protection of Minors

fw66 strictly provides services only to those aged 21 or older. We do not intentionally collect any information from minors. If a minor's information is accidentally collected, it will be deleted immediately upon discovery and the associated account will be closed.

International Transfer of Data

Your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that the relevant country or organization provides adequate data protection guarantees. All of our technology partners comply with high-standard data protection regulations.

Policy Updates

fw66 reserves the right to update this privacy policy at any time. For significant changes, a notification will be sent to your registered email and the new version will be published on this page. Continuing to use the service after any changes means you have accepted the updated policy.

Applicable Law & Jurisdiction

This privacy policy is governed by applicable law. Any disputes or disagreements will be resolved in good faith. fw66 is always committed to protecting the interests of its users.

Links to Other Websites

The fw66 platform may occasionally reference third-party websites. These websites have their own privacy policies, for which fw66 is not responsible. You are advised to read their policies before visiting any third-party site.